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Cited in AI answers for 14 local questions in 90 days

Anonymized · representative engagement

Their site ranked fine on Google and was invisible everywhere customers had started asking instead: ChatGPT, Gemini, Siri, the AI panel at the top of search. No structured data, no question-led pages, and a services page that never said which towns they served. Here's the log of turning a ranking site into a cited one.

14

local questions where AI assistants now cite them

+61%

organic leads, quarter over quarter

38

question-led pages shipped with verified schema

0

schema errors in nightly checks

The operations log

  1. Week 1

    Answer-engine audit

    Autonomous agent

    Asked the major assistants the 40 questions a homeowner asks before booking an HVAC visit. The client appeared in 2. Competitors with worse sites appeared in 19 — because their pages answered questions directly.

  2. Week 1

    Service-area and entity structure fixed

    Timberwright engineer

    LocalBusiness, Service, and FAQ schema written and verified; every service page now names the towns it serves in plain language, not a footer list.

  3. Weeks 2–4

    38 question-led pages

    Timberwright engineer

    One real question per page — "why is my AC blowing warm air", "how much does a furnace tune-up cost in Fort Worth" — answered in the first paragraph, then the detail. Written by our team, reviewed by the owner.

    ✓ Same-week indexing on 36 of 38
  4. Every night

    AEO checks join the sweep

    Autonomous agent

    Schema validated, question pages re-crawled for changes, assistant answers re-sampled monthly so we know what's being cited — and what isn't.

  5. Day 90

    Re-sampled the 40 questions

    Autonomous agent

    Cited in 14. Organic leads up 61% on the quarter, and the phone now rings with people who already know the price range.

    ✓ 2 → 14 cited answers

Search is splitting in two: links you rank for, and answers you're cited in. The second one is where a growing share of customers now decide. We treat it as a nightly discipline, not a campaign.